Conversa 4.0 : Synergizing Customer and AI Dynamics

Conversa is an annual event by Qiscus that brings business and technology enthusiasts together. Presented by Qiscus, along with inspiring speakers, Conversa will share best practices for building excellent customer experience.

Conversa 4.0 marks the next chapter in exploring the intricate relationship between artificial intelligence (AI) and customers. Building upon the foundation laid in previous series, where we discussed how AI empowers businesses to prioritize customer centricity, we take a bold step forward. This year, we delve into the dynamic evolution of this relationship in 2024. A year where AI has become ubiquitous, seamlessly woven into every facet of our lives, from personal interactions to the core of business processes.